YOU'VE A QUESTION
Here is the Answer
(1) How do we place the orders?
We have displayed our entire catalog range in our new collection gallery and whatever catalog are visible in our new collection gallery are available from our side.
You select the Album name that you would like to order along with quantity and WhatsApp us to +91 8866355839 or +91 9898907198 Or rather Email us at email@example.com
If you require stitching- then please mention in your email with sizes.
Once we receive the order- we will send you an payment detail and on that based you can deposit payment to our company a/c.
Once we get payment, we will start your order and send you a Original Invoice and executed the order with in 24 Hrs.
(2) How do we know about price and is thare any discount ?
Sorry, Our rate are fixed and lowest, As per our customer friendly policy from the beginning of 2010 to till now we do business on fixed and lowest rate and do not used any marketing gimmick/Discount to attract attention of client , we believe in long tern business and thats why we have very simple and honest price policy and thats why our each catalog rate are Best, Lowest And Fixed.
We request each new client to compare our rate with other vendor, if you found our rate best and lowest in compare other vendor than after only place order with Utsav Lifestyle, We always guaranteed you lowest rate.
How we do know price - U Can WhatsApp us @ +91 8866355839 or +91 9898907198 Or mail us at firstname.lastname@example.org For Price List
We do not able to provide price by call. so please dont ask price list while call to us.
(3) What is the mode of payment ?
With In India: Bank Transfer Like Cash Deposite/Cheque/Online Neft/Rtgs To Our Company Account
For International Client: Money Gram, Western Union, Money Express
(4) What is the mode of shipment ?
International Parcels- We use FedEx, Aramex, Bombino Couriered, Tci Xps, Pacific Couriered, Total Couriered and DHL. We use these logistic companies to send international parcels.
Within India/Domestic Parcels- Mostly We use Safexpres Cargo (Home Delivery @ Rs. 519 in 6500+ India City - Delivery Time 4 To 6 Day Apprx *) Vrl Logistic (Shipping For Whole Order Are Rs. 250 to 350 In Between, Godown Pick Up - Delivery With in 5 to 6 Day Apprx and Krs Roadways(South Special Transport), Except this we used First Flight Air Couriered (Delivery Time 2 to 3 Day Only - Rs. 90 Per Kg) , by Surface, V Trans by Road And By Air and Other Various transports depend on client location we used, Delivery time are Approx and its vary by city to city.
Always check packing proper way before take delivery from delivery boy.
We always use the stander packaging to ensure the safe delivery of goods, If the outer packing is look like damaged, open from any part or re stitched or if its look suspicious from any way or any angel, do verify the items quality and quantity with invoice before accepting the package from the courier agency/couriered boy, if you feel packing is not proper way and look suspicious, dont accept and direct call to us. In case of any discrepancy, either refuse to accept delivery or accept delivery only after putting suitable remark on the proof of delivery.
(5) What is the Delivery time?
Mostly we executed the order same day you make payment or day after of payment. As most of item we in ready stock.
After Order executed from our place Jetpur, Respective Transport company take 4 to 6 days to deliver the goods at respective place.
We always give you the approx delivery time, There is No Perfect Delivery Date Possible As Some Time Delivery time can be fluctuated 2 to 3 days earlier or more.
(6) What is the return policy ?
Products Needs To Be Notified Us And Should Be Sent Be Back To Us Within 15 Days After Receiving The Products.
Any Complaints With Regard To Damage/Stain/Stitching Or Any Other Should Be Reported And Notified With In 15 Day Of Receipt.
We May Ask Digital Picture Of The Damaged Product To Review The Same.
Shipping Cost Of The Return Product Will Not Be Borne By The Company.
Returns Will Not Be Accepted For Custom Made Or Stitched Clothing.
If by mistake you have got different items which you havent ordered- that we take returns and we bare the shipping cost.
(7) What is the Minimum Order Requirement ?
Our Main Business are wholesale and we sale the full catalog only with out break any design - We Are Expect At-least Any Full Catalog Order From Our Gallery - Any How We not able to provide a single or selected pcs from any album so please dont send inquiry for same.
(8) What are the Fabrics used in the products ?
Different Different Catalog Have Different Different Fabrics, Kindly check our New Collection Gallery, We Already mention all catalog fabric in particular catalog.
Mostly Used Fabrics Are Cotton, Georgette, Chiffon, Crepe, Chanderi, Chanderi Silk, Lawn cotton, American Crepe, Net, Silk, etc.
In our Albums and designs- you can see Fabric description as well. Our all fabrics are of good quality and have fast colors.
(9) Can we change our order after placing it ?
Once we get your order and payment confirmation, we start your order immediately. But if you want to change your order- do call us or email us within 3 Hrs of time so that we can able to make changes.
Do you provide customized tailoring?
We make our outfits in standard sizes- Small to XXL.
In some outfits we have options to make plus sizes as well. Our available sizes are displayed in our Albums.
We do customized tailoring in our unstitched suits.
If you want customized tailoring in any other items- speak to our customer service and they will assist you.
(10) Can I track my order ?
From Respective Transport/Logistic Website you can track your order and if you are facing any difficulties in getting updates you can contact us anytime.
(11) Can I add additional items to my order once it has been placed ?
Yes there is a possibility to add up items in your existing order but it must be full catalog only, we not allowed to add single pcs.
(12) What is the best time to call ?
You can call us Between 10 am to 8 pm from Monday to Saturday - U can Sms/Whatsapp us anytime 24*7 Hrs @ +91 8866355839 or +91 9898907198