Terms & Conditions
TERMS & CONDITION
1. Payment Policies
Direct Bank Deposit / Neft / Rtgs / Cheques / Demand Drafts / Money Orders
Only Domestic Transfers In Bank Accounts, No Foreign Transfers Will Be Accepted.
Cheques/Demand Drafts And Money Orders Must Be Received Within 3 Business Days Of The Orders.
Cheques Purchases Will Be Shipped Post Cheques Cleared.
All Payments Should Be Notified Pre And Post Deposition.
Advance Payments Only
2. Order Policies
Any Order Placed Can Be Taking 1 Business Day To Execute – Day Count From Payment Confirm.
Invoice Provided Will Be Inclusive Courier Charges.
Minimum Order Should Be Reach 1 Full Set/Catalog Without Breaking Colors Sets.
3. Shipping Policies
Shipping Charges Extra And Are Borne By The Customers/Not Included In Above Price.
All Products Are Shipped Via Reputed Logistic Services Like Vrl Logistic, Safexpress
Safexpress, Vrl Logistic, Navantha Trasnport, Krs Roadways. All Are Completely Reliable And Best For Wholesale Business.
Our Shipping Rates Are Subsidized And Are Usually Lower Than The Other Courier Services For Home Delivery.
We Are Not Responsible For Any Delay Caused By Any Unforeseen Time-Lags By The Courier/Cargo/Logistic/Transport Company In Delivering The Parcel To The Customers. Mostly Transport Company Take 4 To 6 Day, Depend On Your Location, We Provide Next Day Or Second Day Delivery Via First Flight Couriered, Professional Couriered, Speed Express Services But It Cost Very High Like Rs. 90 To 100 Per Kg.
Except this three we do not have any Term, condition or policies , Our customer service policies are simple, straightforward and transparent and are drafted keeping your best interest in mind. If by any reason, you wish to part with a product you bought from Vatsal Fabrics or are unhappy with the service or quality of product/product defected and u want to replace the product, you can always send it back to us (Both side shipping cost borne by customer ). And we promise we replace it with out any quibble, argue or frame excuses. It is your right and we respect it. By doing this, we also ensure that our motto of a memorable wholesale shopping experience remains intact; we wish to be in your good books.
4. Claim for a replacement
Though we are always working hard to match your expectations and deliver you quality products, on time, but still, in case, you have decided that you want a replace product, we are ready to help you out. In case of the following scenarios you are liable to get a full replacement.
5. In case of the following scenarios you are liable to get a full refund of money or replacement of product
We have shipped a wrong product that is not matching with your order.
There is a manufacturing defect in the product ordered by you.
Select your course – You have 7 days (from the date you receive the parcel) to check up your product and intimate us that you wish to claim for a refund or you need to exchange the product.
You can do so by dropping in an Email to email@example.com stating your order/transaction/product ID.
You have to send us the parcel/product within 7 days of its receipt through courier/transport/cargo.
All courier/transport/cargo charges borne by customer.
6. Some Do's and Don't
Items must be unused, unworn, unwashed and undamaged and must be in their original purchase condition.
You need to send us the following: Original Product Packaging, Manufacturer's Containers, Documentation, and all accessories and with tags attached (if applicable).
All packaging, including the original manufacturer's containers, must be unmarked and not defaced in any manner.